Listen and complete the conversations with the expressions in the box. Then practise them in pairs.

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!
   Can you clarify      Could you explain it      If you're successful      in other words      to put it another way   
1.
Mr Kien: The job application process can be challenging, so you must start preparing yourself.
Mai: Mr Kien, I'm not sure I understand the process. for me, please?
Mr Kien: Well, , it means the steps you must follow when you apply for a job. First, you find a job vacancy, get your CV ready, and send it with an application letter. When you hear from the recruiter, prepare for the job interview. , you'll be offered the job.
Mai: I see. Thank you, Mr Kien.
Mr Kien: You're welcome.
2.
Mark: Mai, have you got references in your CV?
Mai: I'm still confused about this section. what it should include?
Mark: Well, it should include names of teachers, career advisors, or former employers, , people who can provide useful information about you.
Mai: Oh, I understand now. Thank you.