Work in pairs. Use the given ideas to complete the information about the job of a tour guide.

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!
   attend part-time courses or complete an apprenticeship      be patient, confident, and able to deal with stressful situations      good communication skills      may only be employed in the high season   
Personality and interests:
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- be interested in culture, history, and architecture.
Skills and knowledge:
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- knowledge of the local area: cultural, historical, and natural sites and events
- knowledge of languages
Education and training:
- diploma in travel and tourism is useful, but a degree is not required
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- learn on the job
Employment opportunities:
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- many tour guides are self-employed or combine tour guiding with another job
- might be replaced by robots in the future