Listen to the conversation again and complete the notes below. Use no more than TWO words for each gap.

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!

A Conversation

Mai: Good morning.
Receptionist: Good morning. Welcome to ABC Vocational School. How can I help you?
Mai: I watched a TV programme about your school last week. I’d like to ask for information about your courses.
Receptionist: Sure. What’s your name, please?
Mai: I’m Nguyen Thanh Mai.
Receptionist: OK, Mai. We offer a wide range of courses including tour guide training, hotel and restaurant management, and cooking. Are you interested in a specific trade?
Mai: Yes, I’d like to know more about your cooking courses. How long does it take to complete a cooking course?
Receptionist: Well, it depends. We have short cooking courses for all ages and abilities. They are usually two to three months, and mainly for people who want to learn about food preparation and have fun in the kitchen. We also have professional cooking courses, which take two years to complete, for those who want to train to be restaurant cooks.
Mai: Do you offer any apprenticeships?
Receptionist: Yes, once you join a course, you’ll have the opportunity to work as an apprentice in a real restaurant and learn from the best chefs.
Mai: That’s amazing!
Receptionist: Would you like to fill in the application form?
Mai: Oh, I’m only in grade 11. I haven’t discussed my plans with my parents either.
Receptionist: OK, no problem. Please take a copy of our school brochure. It has detailed information about all the courses.
Mai: Thank you so much. Goodbye.
Receptionist: Bye, Mai. Good luck.
Courses
Tour guide training, hotel and restaurant management, cooking, etc.
Types of cooking courses
Short courses: 
- for all ages and abilities
- duration: two or three (1)
(2) courses:
- for people training to be (3)
- duration: two years
Hands-on experience
Work as a(n) (4) in a real restaurant
Information about the school
Parents and students can study the (5)